Privacy Policy

Welcome to JAI App (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the JAI App, an AI + Human Advisory platform operated by SeedsAI.

By using our services, you consent to this Privacy Policy.

1. Information We Collect

a. Information You Provide

• Account Information: Name, email, phone number (if provided)
• Chat Interactions: Encrypted messages with AI or human advisors
• Support Requests: Information you share via support channels
• Feedback and Ratings: Optional inputs for improvement

b. Automatically Collected Data

• Usage analytics (Google Analytics, Firebase, Crashlytics)
• App performance and crash diagnostics
• No personal chat content is shared with these tools

2. How We Use Your Information

• Provide, personalize, and improve services
• Enable secure login and manage your account
• Ensure quality assurance and reliability
• Enhance AI using anonymized or aggregated data
• Communicate updates and support responses
• Comply with legal requirements

3. AI and Human Advisory Transparency

We use a blend of AI and verified human advisors. AI responses may use licensed LLM providers. Human advisors may review limited interactions for QA or dispute resolution. We never sell or disclose your personal data for advertising.

4. Data Sharing and Disclosure

• No selling, renting, or trading personal information
• Shared only with authorized service providers under confidentiality
• Legal disclosures only as required by law

5. Data Security

We use strong encryption, secure cloud storage, and access controls. Still, no online system is completely secure. Avoid sharing sensitive data unless necessary.

6. Data Retention

Data is stored as long as needed to deliver services or comply with law. You’ll be able to request deletion once features are live. Aggregated/anonymized data may be retained for analytics.

7. Your Rights

Depending on your location, you may:

• Access or review your personal data
• Correct outdated info
• Withdraw consent
• Request deletion (coming soon)
• Lodge a complaint with authorities

Contact us at support@jaiapp.in

8. Children’s Privacy

We do not knowingly collect data from children under 13 (or under 16 in some regions). If you believe a child has submitted data, please contact us for removal.

9. International Data Transfers

Your data may be processed in India or other countries. All transfers comply with legal safeguards.

10. Updates to This Policy

We may update this policy. Significant changes will be communicated in-app or via email. Continued use means you accept the updated policy.

11. Contact Us

JAI App Privacy Team
📧 support@jaiapp.in
🌐 https://jaiapp.in

12. Legal Basis and Compliance

• DPDP Act, 2023 (India)
• GDPR (EU)
• CCPA (California)
• Google Play Developer Policies

13. Consent

By using JAI App, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms of Service.